You can increase your pet’s coverage at any time, but it’s important to know that your policy is subject to re-underwriting. This means that waiting periods are reset and any injuries or illnesses that were symptomatic or diagnosed prior to increasing coverage would be considered pre-existing.

Increasing coverage includes:

Note: Increasing coverage cannot be done via your MyEmbrace customer account online or in the Embrace Pet Insurance app. Please contact us to increase coverage for your pet.

You can decrease your pet’s coverage any time during your policy year without interruption to waiting periods or coverage.

Decreasing coverage includes:

1. Log in to MyEmbrace and select Change Coverage from the Quick Links menu

2. If you have more than one pet on the policy, select Change Coverage for the pet you'd like to make changes to

Note: If your policy is up for renewal, you will be redirected to a page that will ask you if you want to make changes to your current policy or as of your renewal.

3. The coverage options that are available to your pet are displayed on this page and you’ll see the new premium associated with the changes you make

The current coverage is labeled Current so you can compare the changes

Adjust coverage by selecting the available options:

Select Review Plan

4. Your pet’s new coverage will be displayed here, including the annual deductible, annual maximum, reimbursement percentage, and premium

Select Next

Note: If you decrease coverage, increasing coverage later will reset your pet's waiting periods regardless of the coverage you changed from.

5. Review changes, including totals or credits due. You must check the box indicating that you have read all required documentation and agree to our terms and conditions before moving forward

Select Finalize Changes

6. You will be directed to your confirmation page that provides links to all policy documents, a summary of your plan updates, your new premium, and totals or credits due

Any totals or credits due will be applied to your payment method on file