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Claim Information
Claim Information
How to submit and review claims, appeals, and pre-certification.
8 articles in this collection
Written by
Embrace Customer Care
Submitting Claims
How to Submit a Claim
Step-by-step instructions on how to submit claims.
Written by
Embrace Customer Care
Updated over a week ago
Your First Claim: What to Expect
What’s needed, how you’ll be notified, and what you can expect.
Written by
Embrace Customer Care
Updated over a week ago
Processing Claims
Claim Statuses and Processing Time
How long you can expect claims to process and what the processing status means.
Written by
Embrace Customer Care
Updated over a week ago
Reasons Your Claim Could Be "On Hold"
These are common reasons claims are delayed.
Written by
Embrace Customer Care
Updated over a week ago
How Your Claims are Reimbursed
Everything you need to know about getting your reimbursement.
Written by
Embrace Customer Care
Updated over a week ago
Understanding Your Explanation of Benefits
How to find and review your Explanation of Benefits in your MyEmbrace customer account.
Written by
Embrace Customer Care
Updated over a week ago
Pre-Certifications
Pre-certification: What It Is and How to Submit
How to submit a pre-certification via your MyEmbrace customer account.
Written by
Embrace Customer Care
Updated over a week ago
Appeals
Appealing a Claim
What an appeal is and how to submit.
Written by
Embrace Customer Care
Updated over a week ago