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Claim Information

Claim Information

How to submit and review claims, appeals, and pre-certification.

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8 articles in this collection
Written by Embrace Customer Care
Submitting Claims

How to Submit a Claim

Step-by-step instructions on how to submit claims.
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Written by Embrace Customer Care
Updated over a week ago

Your First Claim: What to Expect

What’s needed, how you’ll be notified, and what you can expect.
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Written by Embrace Customer Care
Updated over a week ago
Processing Claims

Claim Statuses and Processing Time

How long you can expect claims to process and what the processing status means.
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Written by Embrace Customer Care
Updated over a week ago

Reasons Your Claim Could Be "On Hold"

These are common reasons claims are delayed.
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Written by Embrace Customer Care
Updated over a week ago

How Your Claims are Reimbursed

Everything you need to know about getting your reimbursement.
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Written by Embrace Customer Care
Updated over a week ago

Understanding Your Explanation of Benefits

How to find and review your Explanation of Benefits in your MyEmbrace customer account.
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Written by Embrace Customer Care
Updated over a week ago
Pre-Certifications

Pre-certification: What It Is and How to Submit

How to submit a pre-certification via your MyEmbrace customer account.
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Written by Embrace Customer Care
Updated over a week ago
Appeals

Appealing a Claim

What an appeal is and how to submit.
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Written by Embrace Customer Care
Updated over a week ago
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