Unlike human health insurance, Embrace Pet Insurance does not work within networks and instead works via direct reimbursement to you.
How Does Reimbursement Work?
To receive your claim reimbursement:
1. Pay Your Vet Directly
Pay for your pet’s visit, medications, or other expenses in full as you normally would
Save your invoice
We reimburse a direct percentage of covered claims less your deductible & copay
You can receive your reimbursement two ways:
- By Check: By default, reimbursements are sent by check in the mail. Checks are sent via USPS and usually arrive in 5-7 business days (the post office has asked that we allow up to 10 business days).
- By Direct Deposit: Reimbursements are deposited into your bank account within 1-2 business days. See below for instructions on switching to direct deposit.
How to Set Up Direct Deposit
You can enroll in direct deposit in the My Payment Settings via your MyEmbrace customer account online or in the Embrace Pet Insurance app.
You will need:
Bank Routing Number
Bank Account Number
Type of Account (Savings or Checking)
If you have questions about how claims are reimbursed, contact us.