Embrace Pet Insurance

Embrace Customer Care

How to access, update, and manage information via your MyEmbrace customer account.

MyEmbrace is the round-the-clock resource for all of your pet insurance needs.

How to register for your MyEmbrace customer account.

How to update your address through your MyEmbrace customer account.

How to reset your password and retrieve your username for your MyEmbrace customer account.

How to update your payment and reimbursement settings.

How to provide Embrace with your pet's medical records, additional information, and other documents.

How to add or remove pets in your MyEmbrace customer account.

How to change your pet's coverage to best fit their needs.

If your pet has a current policy with Embrace, you can transfer coverage to a new pet parent if they’re rehomed.  

Embrace’s cancellation policy and how to cancel.

Find answers and get help from Intercom Support and Community Experts